Privacy Policy

CellCare Lab LLC, with its address at 1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, USA, is the controller responsible for the personal data collected through this site. A dedicated contact for privacy matters will be confirmed and published before public launch.

Contact form: name, email, reason, and message.

Booking form: name, email, country or time zone, general goal, and an optional note.

Collaboration form: name, email, country, and a description of your experience or interest.

Newsletter: your email address and your consent.

Basic technical data: your chosen site language and your cookie preferences, stored in your browser.

We do not collect health data through these forms. If a future service requires sharing health-related information (for example, results from a third-party provider's test), we will indicate this specifically and request your explicit consent at that time.

Handling your message or contact request: performance of pre-contractual steps taken at your request.

Handling your booking or collaboration request: performance of pre-contractual steps taken at your request.

Sending you the newsletter: your explicit consent, which you can withdraw at any time.

Remembering your language and cookie preferences: our legitimate interest in providing a functional site experience.

We do not use your contact or booking data for marketing unless you expressly and separately agree to it.

We retain contact and booking data for as long as necessary to handle your request, and afterward for the applicable legal period. Newsletter data is retained until you unsubscribe.

I use hosting and email providers to operate this site, Calendly for scheduling, and the external laboratory Vitas Servicios Analíticos to process the fatty acid analysis samples.

CellCare Lab LLC is organized in the United States. If you access the site from the European Union or another country outside the U.S., your data may be transferred to the United States, for example when using Calendly to schedule your appointment.

You can request access, rectification, erasure, objection, restriction of processing, and portability of your data by writing to us by email.

If you reside in the European Economic Area or the United Kingdom, these rights derive from the GDPR/UK GDPR. If you reside in California or another U.S. state with its own privacy legislation, you may have additional rights (for example, under the CCPA), which we will honor to the extent applicable.

You also have the right to file a complaint with the data protection authority in your country if you believe we have not handled your data correctly.

This site is not directed at children and we do not knowingly collect data from minors. If you believe a minor has provided us with personal data, please contact us so we can delete it.

We apply reasonable technical and organizational measures to protect your data, including data minimization and encrypted connections (HTTPS). We do not share specific technical details about our security measures for confidentiality reasons.

We may update this policy from time to time. The "effective date" shown above reflects the latest revision. We recommend checking it periodically.