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Terms of Service

Effective date: August 14, 2026

Scope

These terms govern the use of the cellcarelaboratory.com website and the wellness education and support services offered by CellCare Lab LLC. By using the site or requesting our services, you agree to these terms.

Eligibility

You must have the legal capacity to contract in your jurisdiction to use our services. The specific markets in which we operate will be confirmed and published on this page.

Bookings and cancellations

Appointments are booked through Calendly. You can cancel or reschedule directly from the confirmation link you receive by email when you book.

Payments

The site currently does not process online payments. If a payment system is activated in the future, this section will be updated with the applicable terms, including pricing, currency, and refund policy.

Third-party tests

When a service includes a laboratory test, the sample is processed by the corresponding external provider or laboratory, which will be identified during the contracting process. CellCare Lab LLC is not responsible for the technical processing performed by that external provider, its turnaround times, or the accuracy of its results.

Intellectual property

All content on the site (text, images, brand) is the property of CellCare Lab LLC or is used under authorization. You may not copy or redistribute this content without prior written permission.

User conduct

By using our forms, you agree to provide truthful information and not to use the site for fraudulent, defamatory, or unlawful purposes.

Service limitations

Our services are wellness education and support services. They do not replace the diagnosis, treatment, or advice of a qualified healthcare professional. See our Disclaimer for further detail.

Limitation of liability

To the extent permitted by applicable law, CellCare Lab LLC will not be liable for indirect, incidental, or consequential damages arising from the use of the site or services.

Changes

We may update these terms from time to time. Material changes will be indicated with a new effective date on this page.

Governing law

These terms are governed by the laws of the state of New Mexico, United States.